Follow-up of your request at Aix Services Ménagers :

Would you like to track the status of your case quickly and easily? We offer you an efficient and transparent case tracking service.

How to track the status of your request :

Make sure you have your service form: received by e-mail or on paper when you made your appointment or when you dropped off the appliance in the shop (please check your spam folder if you can't find it).
Identify your customer code: The customer code is noted in bold on your service form and corresponds to your telephone number. It is thanks to this code that you will be able to access online tracking.
identify your file number: the code is a 4-digit number, written in bold on your procedure form.
Click on the image below to be redirected to our server dedicated to tracking your case and let us guide you:

Stay informed at all times:

We understand the importance of keeping you informed about the progress of your case. With our online tracking system, you can easily check the status of your case at any time, from any connected device.

Customer satisfaction, our priority:

Our order tracking is designed to provide you with an optimal customer experience and allow you to remain serene about the progress of our services.

We are at your disposal to answer any questions you may have and to support you in your monitoring process.